Hired by a bot: Are AI hiring tools the future of HR?
Photo credit: Drew Graham
It is no secret that the biggest challenge in talent acquisition is identifying the right candidates from a large pool of applicants which is why recruiters had to catch up with the times and use technology to make their jobs easier, faster and better.
AI for recruiting is the emerging category in HR technology. Designed to reduce or even remove time-consuming activities, such as manually screening resumes, the new AI for hiring tools promise to overcome many problems inherent to finding, engaging and assessing job seekers.
1. They automate repetitive and cumbersome manual recruiting tasks like sourcing candidates and screening resumés. This is where most of the AI-based hiring market focuses today.
2. They make it possible to work with large amounts of data that are often decentralized and otherwise unstructured. AI is better at both processing large amounts of data and helping reduce the time it takes humans to clean and prepare data for additional analyses which can increase HR analyst’s effectiveness and productivity.
3. They can model more variables (features) than current self-report assessment methods. Traditional assessment approaches often leave data out.
4. They can help Industrial-Organusational psychologists create and validate traditional assessments. For instance, I-O Psychologists can use AI to conduct traditional job analyses efficiently and thoroughly, define what tasks are performed on a job and what key characteristics are required to perform those tasks. It can also supplement how I-O psychologists perform targeted metaanalyses that help streamline how assessments get validated.
According to the "Artificial Intelligence in Talent Assessment and Selection" by Neil Morelli, PhD, VP of Product and Assessment Science at Berke: "initial scientific research shows that AI systems not only find candidates but also reliably assess individual differences, such as personality, to match candidates to jobs".
Morelli also explains that because artificial intelligence is changing the way businesses operate and has the potential to revolutionize the way they select and retain talent, businesses must first understand it in order to take full advantage of the new technology.
AI is a complex topic, but Morelli breaks it down in a relatable manner so that HR practitioners can take action and discusses the next steps for consumers to consider before using an AI hiring tool. He explains the value in getting I-O psychologists involved, pairing AI-based tools with human decision makers, and applying a healthy amount of skepticism to marketing materials provided by vendors.